Procedures for Addressing Concerns

Somerset Academy, Inc.

Procedures for Addressing Concerns

Positive relations between the School and its parents and families are a primary concern. For that reason, every effort will be made to handle disputes in the most positive way possible.  The following steps have been outlined in order to facilitate resolution of such issues:

Step 1

Make an appointment to clarify issue with your student¹s teacher.

Step 2

Make appointment to clarify issue with the school administrator.

Step 3

Discuss concerns with Parent Involvement Representative (see below list for name and contact information). 

Step 4

If the person named is not able to assist with dispute resolution or you have already discussed your concerns with them, please contact Academica.

Phone - 305-669-2906
Email - parentsupport@academica.org

Step 5

Discuss Concerns with the President and/or Vice-President of the Board of Directors (Academica will assist in establishing contact). 

Step 6

Discuss Concerns with the Vice-Chair and Member of the Board of Directors (Academica will assist in establishing contact). 

Step 7

State concerns at a scheduled Governing Board meeting.  All complaints should be provided to the Board in writing (assistance available upon request) via Kelly Mallon / Board Liaison (contact information below) at least 3 days prior to a regular scheduled meeting.

Kelly Mallon - Board Liaison

Email:  kmallon@academica.org

Parent Involvement Representatives

Each charter school’s governing board must appoint a representative to facilitate parental involvement, provide access to information, assist parents and others with questions and concerns, and resolve disputes. The representative must reside in the school district in which the charter school is located and may be a governing board member, a charter school employee, or an individual contracted to represent the governing board. If the governing board oversees multiple charter schools in the same school district, the governing board must appoint a separate representative for each charter school in the district.

Miami-Dade County

Somerset Academy (Miami-Dade) (0520) - Suzette Ruiz (sruiz@somersetdade.com)

Somerset Academy Middle School (Miami-Dade) (6004) - Hilda Varela (hvarela@somersetprepmh.org)

Somerset College Preparatory Academy South High School (7078) - Joel Mesa (jmesa@somersetprepmh.org)

Somerset Academy (Silver Palms) (0332) - Maria Mongeotti (Mmongeotti@somersetsilverpalms.net)

Somerset Academy High School (Miami-Dade) (7042) - Kerri Ann O'Sullivan (kosullivan@somersetsilverpalms.net)

Somerset Academy Silver Palms at Princeton (4012) - Karina Polomares (Kpalomares@somersetsilverpalms.net)

Somerset City Arts Academy (2012) - Idalia Suarez (isuarez@somersetcityarts.com)

Somerset Oaks Academy (3033) - Marcelo Gomez (mgomez@somersetoaks.com)

Somerset Academy Elementary School (South Miami Campus) (2007) - Alexandra Salinas (a.salinas@somersetsomi.com)

Somerset Academy Middle School (South Miami Campus) (6053) - Dania Amaya (d.amaya@somersetsomi.com)

Somerset Academy Charter Elementary School (0339) - Layda Morales (lmorales@somersetsoho.com)

Somerset Academy Charter Middle School (South Homestead) (6013) - Walkiria Soberon (wsoberon@somersetacademysh.com)

Somerset Academy Charter High School (South Homestead) (7034) - Caridad Morfa (Cmorfa@somersetacademysh.com)

Somerset Gables Academy (5008) - Lisa Alamo (Lalamo@somersetgables.com)

Somerset Academy Bay (5062) - Saili Hernandez (shernandez@somersetacademybay.com)

Somerset Academy Bay Middle School (6128) - Maggie Menendez (mmenendez@somersetacademybay.com)

Somerset Prep Academy Sunset (5002) - Angie Nunez (anunez@somersetacademyprep.com)

Somerset Academy Palms (5015) - Jenessa Girard (Jgirard@somersetacademypalms.com)

Somerset Academy Kendall (4037) - Stephanie Alvarez (salvarez@someretkendall.com)

Somerset Preparatory Academy (Homestead) (0754) - Carolyn Andrade  (candrade@somersetprephomestead.com)

Somerset Preparatory Academy Middle (Homestead) (6046) - Jessica Mesa (jmesa@somersetprephomestead.com)

Somerset Preparatory Academy High (Homestead) (7242) - Jason Killins   (jkillins@somersetprephomestead.com)

Somerset Academy Continental (402) - Eli Ramirez (eramirez@somersetacademyprep.com)